Dishwashers, dryers, refrigerators, ranges, washers and ice makers, tested and fixed in the kitchen or the basement by an independent shop on the Olympia–Lacey line that can tell a well house from a city-water house at the tap and writes the price down before a screw is turned.
Weekdays 7:30–5:30 · Saturday 9–1 · closed Sunday · Woodland Square Loop, at the Olympia–Lacey line

Choose one for the complaints Olympia phones in about it, the part that usually turns out to be at fault, and how the visit unfolds.
The codes that ring the shop most often, explained: the likely meaning, the checks you can safely make at home, and the point to put the screwdriver down.
What each code usually points at, what is safe to check, and where to stop.
OPEN THE CODE SHEET →OE · UE · IE · LEWhat each code usually points at, what is safe to check, and where to stop.
OPEN THE CODE SHEET →E15 · E24 · E09What each code usually points at, what is safe to check, and where to stop.
OPEN THE CODE SHEET →F5E2 · F8E1 · F9E1What each code usually points at, what is safe to check, and where to stop.
OPEN THE CODE SHEET →F2 · F3 · F7 · F9What each code usually points at, what is safe to check, and where to stop.
OPEN THE CODE SHEET →SY EF · SY CE · OPWhat each code usually points at, what is safe to check, and where to stop.
OPEN THE CODE SHEET →A closer look at the machines and the kinds of issues described on our repair pages.
A deliberately short list, so the shelves in the van hold the right parts and every machine is familiar. $99 for the visit, rolled into the repair price when you give the go-ahead.
Water, fuel and the age of the house decide what breaks. The van is loaded for what this shore of the inlet produces.
North of the college on Cooper Point, out Steamboat Island Rd, around Mud Bay, Summit Lake and Delphi, the tap draws from a private well in glacial gravel. Heating elements crust over, fill valves narrow to a trickle, drums turn orange — we swap the part and say honestly whether the softener is pulling its weight.
The natural-gas mains stop at the edge of town, so the lake and island kitchens cook on propane. A lazy yellow flame, black on the bottom of the pans, an oven that never quite reaches the set temperature — in most cases the orifice or the regulator, not the whole range.
Compressor overloads that tripped, boards that dropped a relay, GFCIs left open in garages and boathouses — the calls that follow every November gale and January ice night. Nearly all of them are a single part, and the van carries it.
Around South Capitol and the Eastside the laundry waits at the foot of a steep 1920s staircase on wiring older than the appliance. The circuit gets checked before the machine gets blamed.
A Summit Lake cabin and a Harrison Ave rambler are quoted the same — the drive is not on the bill.
Harrison Ave · Capital Mall · Yauger Park
AREA PAGE →15 MIN · 98502 · 98505Cooper Point Rd to Evergreen · Eld Inlet
AREA PAGE →25 MIN · 98502Steamboat Island Rd off 101
AREA PAGE →10 MIN · 98502 · 98501West Bay Dr · the marinas · the Port
AREA PAGE →8 MIN · 98501Capitol campus · Percival Landing · 4th Ave
AREA PAGE →6 MIN · 98501 · 98506Bigelow · Lions Park · San Francisco Ave
AREA PAGE →10 MIN · 98501South Capitol · Wildwood · Carlyon Ave
AREA PAGE →15 MIN · 98502Kaiser Rd · Black Lake Blvd SW
AREA PAGE →20 MIN · 98512 · 98502Black Lake Blvd · Kenneydell Park
AREA PAGE →The price goes on paper before a screw comes out.
Ring or use the form; a phone photo of the display or the model sticker saves a step. We ring back with an arrival window and text again as the van pulls off Woodland Square Loop.
The technician tests the suspect part with instruments, tells you in plain words what gave out, and writes the repair down as a single price. Your $99 is already inside that number.
Fill valves, defrost heaters, igniters, drum rollers, drain pumps, relays — the things well water, salt air and PSE outages wear out on this shore of the inlet. If we have to order something, the second trip is ours to make, not yours to pay for.
You watch the machine finish a whole cycle, the kick panels and the floor go back the way they were, and the warranty term is typed onto the invoice.
One page for each maker, two more for its best-known machines, plus the display codes worth photographing.

Refrigerator · Washer pages · codes · what fails here
Samsung PAGE →
Refrigerator · Washer pages · codes · what fails here
LG PAGE →
Washer · Dryer pages · codes · what fails here
Whirlpool PAGE →
Refrigerator · Oven, pages · codes · what fails here
GE PAGE →
Dishwasher · Oven, pages · codes · what fails here
Bosch PAGE →
Dishwasher · Refrigerator pages · codes · what fails here
KitchenAid PAGE →
Refrigerator · Oven, pages · codes · what fails here
Frigidaire PAGE →
Washer · Dryer pages · codes · what fails here
Maytag PAGE →
Panel-ready columns, pro ranges, indicators and serial-range parts
Sub-Zero PAGE →
Panel-ready columns, pro ranges, indicators and serial-range parts
Wolf PAGE →
Panel-ready columns, pro ranges, indicators and serial-range parts
Thermador PAGE →
Panel-ready columns, pro ranges, indicators and serial-range parts
Miele PAGE →
Panel-ready columns, pro ranges, indicators and serial-range parts
Viking PAGE →Someone at the machine with test instruments, a plain-English name for whatever gave out, and the repair written down as a single price. Agree, and that $99 is rolled into the repair price, so the invoice shows one total. Decline, and $99 settles everything — and you still know exactly what is wrong.
It tells us where to look first. Iron and hardness from the till coat dishwasher heating elements, choke the fill valve on an ice maker and leave rust-colored rings in a washer drum; an empty salt tank on the softener is felt first at the dishwasher. We test the part, swap what has failed and tell you honestly whether the treatment system is holding up.
The most familiar call of every November. Restarting against pressure trips the compressor overload, a control board can lose a relay, or a GFCI in the garage or the boathouse has opened. Testing tells which one it is, and more often than not the fix is a single part, not a new fridge.
Please do. Samsung 22E, LG OE, Bosch E24, Whirlpool F5E2, GE F7 — each one narrows which parts go into the van. A phone photo of the display and one of the model sticker, sent by text or with the form, is ideal.
No. Anywhere within about half an hour of the shop at the Olympia–Lacey line is quoted the same, and mileage, gravel, gates and Saturdays never appear on the invoice.
Refrigerators and freezers, dishwashers, washers and dryers, cooktops, ranges and ovens, and the ice-maker modules inside refrigerators — Samsung, LG, Whirlpool, GE, Bosch, KitchenAid, Frigidaire, Maytag, Kenmore, Electrolux and Speed Queen among them, along with Miele, Viking, Thermador, Wolf and Sub-Zero built-ins. Microwaves, wine fridges, stand-alone ice machines, softeners and commercial gear go elsewhere.
Tell us over the phone. For $99 a technician tests the machine and writes the repair down as one price with that $99 folded in, and the invoice carries the warranty term in print.