Wells, windstorms, propane, the letters on the display, the gate at the bottom of the drive, the tenant, the warranty.
Weekdays 7:30–5:30 · Saturday 9–1 · closed Sunday · Woodland Square Loop, at the Olympia–Lacey line
It pays for someone to come out with test equipment, tell you in ordinary words which part gave out, and write the repair down as one price. Go ahead with the fix and that $99 becomes part of its price. Walk away and $99 settles the whole visit — with a real answer in hand rather than a guess.
A refrigerator losing cold jumps the queue; ring by noon and there is usually room for it the same afternoon. Everything else is scheduled within a few days, frequently the following morning. The Eastside, downtown, South Capitol and West Bay are the quickest runs from the van.
Yes. Samsung 22E, LG OE, Bosch E24, GE F7 — each one tells us which parts to load. Take a phone photo of the display and one of the model sticker and send them with the form or by text.
Quite a bit. Iron and hardness crust dishwasher heating elements, choke the fill valve on an ice maker and stain a washer drum orange; a softener left without salt makes itself known at the dishwasher before the sink. We replace what has failed and tell you straight whether the treatment is keeping up.
Probably not. Once PSE restores power, the compressor attempts a restart against pressure and trips its overload; a control board may have lost a relay; a GFCI in the garage or the boathouse may have opened. Testing tells which. In most cases the answer is a component, not a replacement refrigerator.
Nearly always a small job — the wrong orifices, a regulator past its best, or a natural-gas-to-propane conversion somebody never finished. A yellow, sooty flame deserves a call before it blackens the pans and the cabinet fronts.
Type the gate code, or the turn-by-turn, into the form or a text, and the technician leaves with it in hand. Gravel, gates and docks do not appear on the invoice.
The landlord or the property manager, by text. You unlock the door, the technician texts over a photo and the price, the owner replies yes, and the job proceeds. Invoice and warranty term go to the owner’s email.
No. This is an independent shop on Woodland Square Loop, at the Olympia–Lacey line, and we say so plainly. Every brand gets the same treatment: testing, one price in writing, a printed warranty. Should the maker’s own warranty still be in force on your machine, you hear that before anything is spent.
Microwaves, wine fridges, water heaters, garbage disposals, stand-alone ice machines, well softeners, iron filters, boat galley equipment and commercial kitchens. The six we do take: dishwasher, washer, dryer, refrigerator with its freezer, oven-range-cooktop, and the ice maker built into the fridge — panel-ready and built-in makes included.
Then it gets ordered and we return to finish; that second visit is on our tab, and the price you agreed to stays exactly where it was.
The repair we did, for the period typed on your invoice. If the same problem comes back inside that period, we return and put it right at no charge.
Yes, on the spot. Nobody here sells new appliances, so no one benefits from steering you toward one, and no one benefits from patching a machine that is done. The $99 pays for the visit; the honest opinion is included.
Card, check or cash, after the test cycle has run. Nothing is paid in advance and the phone call costs nothing. Owners living elsewhere settle from the emailed invoice.
Tell us over the phone. For $99 a technician tests the machine and writes the repair down as one price with that $99 folded in, and the invoice carries the warranty term in print.